What Is The Average CTR For My Industry?

As you may have guest there isn’t a definitive number to aim for as different industries have different CTRs.

According to FriedBeef.com an advertiser can aim for these rates:

What is a Good CTR for Adsense/Adwords PPC Ads : 2%

According to Google, new advertisers should usually aim for a 2% CTR. However, the competitiveness of the industry also matters a great deal.

Banner Ads : 0.5%

Video Ads : 1-2%

Email Campaigns: 10%

What is a Good CTR for Facebook Ads : 0.25%

 

PPC Consultant Brad Geddes has this to add:

This is one of the most common ‘it depends’ question where the answer ‘it depends’ is reality. I’ll try to explain why that question can not be answered without additional definition.

Consider these two words : ‘TV’ or ‘Samsung 63 1080P Plasma HDTV FP-T6374?. Which is more specific?

Consider these two words: ‘mysql database optimization’ or ‘mysql database hosting’. Which is more commercial?

Specificity and commercial intent are two major factors when considering how high your CTR should be. Yahoo has even offered a commercial intent search engine with Mindset. Microsoft adLabs has a nice commercial intent tool.

For the keyword ‘TV’, someone could be looking for:

  • TV guide
  • TV repair
  • How to choose a HDTV
  • How far should my new HDTV be from my couch
  • What is the best plasma TV

For the keyword ‘Samsung 63 1080P Plasma HDTV FP-T6374?, someone could be looking for:

  • Product guide
  • Where to buy that specific TV
  • What accessories go with that TV

We can quickly see that the more specific keyword is more focused around that specific product; where ‘TV’ is a very undefined query.

If you received a 2% CTR for the keyword ‘TV’ you could be doing exceptionally well (especially if it’s broadmatched). If you have the top position for ‘Samsung 63 1080P Plasma HDTV FP-T6374?; you may see a CTR well above 10%.

While CTR is a major component for quality score; (QS factors chart)  CTR is normalized by position (i.e. Google examines expected CTR of position 1 vs 2 vs 3 etc and looks at your CTR as it relates to your keywords position – you are not penalized for not being in the top ad position).

 

It is more important for you to test your ads so you can improve on your own results than worry about trying to benchmark your own keywords.

So, what is a good CTR?

A keyword with a very high commercial intent and is very specific – 10%-20% from ad position 1 (or 5% from position 5 on the side) can be seen.

A keyword with a low commercial intent and is non-specific might gather less than a 1% CTR.

In both the above instances, you could have a nice CTR from a quality score standpoint.

So, what is a good CTR?

There isn’t a good answer – it really does just depend.

Over at Clickz, Lisa Raehsler has this to add:

A commonly asked question in pay-per-click (PPC) advertising is “what is a good click-through rate (CTR)?” There is no easy answer and it can vary greatly depending on channel, targeting, keywords, and more.

First, the basics of the CTR:

Defined: The number of clicks received divided by the number of impressions generated. For example, an ad that is displayed 1,000 times and receives 10 clicks has a click-through rate of 1 percent.

Channel differentials: Search and display channel results are very different. We tend to see higher CTRs in search because the searcher is looking for specific information, and is therefore more likely to click when they find it. With display ads, the viewer is passive – doing something else when the ad is served to them.

Why do people care so much about CTRs? The CTR can be an indicator of how relevant an ad is to the searcher or to the audience targeted. It can demonstrate interest in a product message or show what “resonates” with searchers. I also have a theory that there can be an ego factor with CTRs. The bigger the better, right?

Several factors can impact CTR on an ad, which is why there is no definitive answer to the question. A few of the factors to consider include:

  • Audiences and targeting
  • B2B or B2C
  • Brand or non-branded
  • A keyword’s place in the search funnel
  • Ad copy’s creative messaging – CTA
  • Type of offer
  • Display URL
  • Images/design
  • Industry competitiveness

There are some observed trends in the industry based on PPC managers’ experience and the channel’s own data.

Search: In a healthy account you will see CTRs vary depending on the type of campaign. For example, branding campaigns typically earn a much higher CTR than non-brand. Advertisers may see 1 percent to 7 percent for non-brand with brand ads being 3 percent and up. Consider the differences in each campaign, but focus on optimizing ads with a CTR less than 1 percent.

Display: Typically advertisers could see 0.05 percent and above, with retargeting campaigns’ CTR as much as double the percentage of site targeting campaigns. Try to optimize any ads with CTRs lower than about 0.03 percent, if clicks are a consideration. Most of the time, display ads are used for branding so impressions are a more important metric.

Facebook: Facebook offers two different types of CTR. One is ad CTR, which is the percentage of times the ad or sponsored story is clicked on. The other CTR is the social CTR. This number represents clicks on ads shown with the names of the viewer’s friend. Facebook reps have said that CTR is not important and have not shared an average or goal CTR. This seems to be counterintuitive since part of Facebook’s algorithm is based on an ad’s CTR. Many advertisers will see 0.020 percent to 0.040 percent on average, but I regularly see several CTRs of 0.063 percent and up to 0.5 percent. Focus on optimizing or pausing any ads with less than 0.02 percent.

LinkedIn: According to a LinkedIn rep, the average CTR for ads on LinkedIn is about 0.025 percent. I see that percentage on the low end and then up to 0.06 percent. Focus on optimizing or pausing anything under 0.018 percent.

Determining a good CTR is also common-sense marketing. Sometimes to increase awareness or achieve a goal, advertisers have to bid on less relevant or complementary keywords or audience targets. This can result in a lower than expected CTR. This happens. It’s OK. The bottom line is if campaigns are achieving their goals in conversions, traffic, or branding, the CTR is only one piece of the data pie.